Information Technology Services

Mission

To Empower People to Reach Beyond...

Vision

Provide our customers with innovative solutions that are highly available, secure, and cost-effective.

About Us

The Riverside County Information Technology (RCIT) department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County’s enterprise and mission-critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best of breed solutions with a focus on problem-solving to deliver quality products and services to our customers.

Network

We support and manage the County’s wide area network focusing on providing secure and reliable wired and wireless access for voice, data, and video technologies. This includes providing the required infrastructure into all county-owned or leased buildings and data centers to meet industry codes and standards.

Image
Local Area Network illustration

Metrics

290 Routers
1126 Switches
22,800 Telephone Devices
2,343 Mobile Devices

Infrastructure

RCIT supports and maintains the data center and associated compute, storage, and data backup hardware, cloud, e-mail, active directory, identity management, help desk, and desktop support services across the County.

Image
Infrastructure small

METRICS: *

Number of devices we support:

Email Accounts managed:
10,400
Desktop/Laptop/Mobile devices supported:
30,800
Annual inbound/outbound email:
Inbound: 30,063,960
Outbound: 25,949,864
Annual customer request for service calls to Help Desk
124,634
Annual service requests processed by Help Desk
85,832

Software

We develop, implement, and maintain enterprise and business line information systems for county customers and provide tools that enable the public to discover, interact, and participate with their government

Image
Coding illustration

Metrics

220 Applications
70 Websites
1,602 Databases
3,867 SharePoint Sites
12.7M Documents
228 GIS Spatial Data Layers
1927 GIS Web Maps

Interested to see what we are doing with GIS? Visit GIS

Security

We provide 24x7x365 monitoring, incident response, compliance, and risk management to protect County information and technology assets against insider, third-party, and cyber-based threats.

Image
Webpage and padlock illustration

Purchasing

If you are a vendor we encourage you to visit
the County’s Purchasing website to learn
more about doing business with Riverside
County.

Purchasing

Job Openings

If you are interested in working for RCIT take
a look at our job openings and apply.

Job Openings